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How To Fix VF004 - Reference document &1 &2 (error during INSERT).


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VF - Billing

  • Message number: 004

  • Message text: Reference document &1 &2 (error during INSERT).

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  • INCLUDE 'NA_SYSAD2' OBJECT DOKU ID TX LANGUAGE E

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VF004 - Reference document &1 &2 (error during INSERT). ?

    The SAP error message VF004, which states "Reference document &1 &2 (error during INSERT)," typically occurs during the processing of billing documents in the SAP system. This error indicates that there was an issue when trying to insert a reference document into the database, which can be due to various reasons.

    Causes of VF004 Error

    1. Database Locking Issues: The document you are trying to reference may be locked by another process or user, preventing the insert operation.

    2. Data Consistency Issues: There may be inconsistencies in the data being processed, such as missing or incorrect entries in related tables.

    3. Authorization Issues: The user may not have the necessary authorizations to perform the operation.

    4. Technical Issues: There could be underlying technical issues with the database, such as corruption or connectivity problems.

    5. Custom Code or Enhancements: If there are custom developments or enhancements in the billing process, they might be causing the error.

    Solutions to VF004 Error

    1. Check Database Locks: Use transaction code SM12 to check for any locks on the reference document. If you find locks, you may need to wait for them to be released or contact the user who holds the lock.

    2. Review Data Consistency: Ensure that all necessary data for the billing document is complete and consistent. Check related tables for any missing entries.

    3. Check Authorizations: Verify that the user has the necessary authorizations to create or modify billing documents. You can use transaction SU53 to analyze authorization issues.

    4. Analyze Custom Code: If there are custom developments, review the code to ensure it is functioning correctly and not causing the error.

    5. Database Health Check: Perform a health check on the database to ensure there are no underlying issues. This may involve checking for database corruption or connectivity issues.

    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.

    7. Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of a developer or SAP Basis consultant.

    Related Information

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to navigate the billing process effectively.

    • SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurred.

    • Documentation: Review SAP documentation related to billing processes and error handling for additional insights and troubleshooting steps.

    By following these steps, you should be able to identify and resolve the VF004 error in your SAP system.

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