How To Fix VEVWR_MSG002 - Communication failed between SAP GUI and SAP 3D VE Viewer

SAP Error Message - Details

• Message type: E = Error

• Message class: VEVWR_MSG - Message class for Visual Enterrpise Viewer in SAP GUI

• Message number: 002

• Message text: Communication failed between SAP GUI and SAP 3D VE Viewer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message VEVWR_MSG002 - Communication failed between SAP GUI and SAP 3D VE Viewer ?

  The SAP error message VEVWR_MSG002 indicates that there is a communication failure between the SAP GUI and the SAP 3D Visual Enterprise (VE) Viewer. This error can occur due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems that prevent the SAP GUI from communicating with the VE Viewer.
  Configuration Issues: Incorrect configuration settings in either the SAP GUI or the VE Viewer can lead to communication failures.
  Version Compatibility: Incompatibility between the versions of SAP GUI and the SAP 3D VE Viewer can cause issues.
  Installation Problems: The VE Viewer may not be installed correctly or may be missing necessary components.
  Firewall/Antivirus Settings: Security software may block the communication between the SAP GUI and the VE Viewer.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues. Test the connection to the server hosting the VE Viewer.
  Verify Configuration Settings:
  
  Check the settings in the SAP GUI for the VE Viewer.
  Ensure that the path to the VE Viewer is correctly configured in the SAP GUI settings.
  
  
  Update Software: Make sure that both the SAP GUI and the SAP 3D VE Viewer are updated to the latest compatible versions.
  Reinstall the VE Viewer: If the installation is suspected to be corrupt, consider reinstalling the SAP 3D VE Viewer.
  Check Firewall/Antivirus: Review the settings of any firewall or antivirus software to ensure that they are not blocking the communication. You may need to create exceptions for the SAP GUI and the VE Viewer.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for both the SAP GUI and the SAP 3D VE Viewer for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Technical Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the communication failure between the SAP GUI and the SAP 3D VE Viewer.