How To Fix VER_MESSAGES072 - Not downloaded; PDF empty

SAP Error Message - Details

• Message type: E = Error

• Message class: VER_MESSAGES - Message Class for FP Examples

• Message number: 072

• Message text: Not downloaded; PDF empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VER_MESSAGES072 - Not downloaded; PDF empty ?

  The SAP error message VER_MESSAGES072: Not downloaded; PDF empty typically occurs when there is an issue with generating or downloading a PDF document in SAP. This error can arise in various contexts, such as when trying to print documents, generate reports, or export data to PDF format.
  Causes:
  
  Empty Data: The most common cause is that the data intended for the PDF is empty or not populated correctly. This can happen if the selection criteria for the report or document do not return any results.
  Configuration Issues: There may be issues with the configuration of the output device or the PDF generation settings in SAP.
  Authorization Issues: The user may not have the necessary authorizations to generate or access the PDF.
  Technical Errors: There could be underlying technical issues, such as problems with the SAP spool system or the PDF rendering software.
  Missing Templates: If the PDF generation relies on specific templates that are missing or not correctly configured, it can lead to this error.
  
  Solutions:
  
  Check Data Selection: Ensure that the selection criteria used to generate the report or document are correct and that there is data available to be included in the PDF.
  Review Output Device Configuration: Verify that the output device settings are correctly configured in SAP. Check the transaction SPAD (Spool Administration) to ensure that the printer or output device is set up properly.
  Check Authorizations: Ensure that the user has the necessary authorizations to generate and download PDFs. This may involve checking roles and permissions in the user profile.
  Review Spool Requests: Go to transaction SP01 (Spool Request) to check if there are any spool requests generated for the PDF. If there are errors in the spool request, they may provide more insight into the issue.
  Check for Technical Issues: Look for any technical issues in the SAP system that may be affecting PDF generation. This could involve checking system logs or consulting with your SAP Basis team.
  Test with Different Data: Try generating the PDF with different data or parameters to see if the issue persists. This can help isolate whether the problem is data-related.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (for output device configuration), SP01 (for spool requests), and SE38 (for executing reports).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to PDF generation and output management for best practices and troubleshooting tips.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.