How To Fix VER_MESSAGES069 - PDF not modified despite signature

SAP Error Message - Details

• Message type: E = Error

• Message class: VER_MESSAGES - Message Class for FP Examples

• Message number: 069

• Message text: PDF not modified despite signature

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message VER_MESSAGES069 - PDF not modified despite signature ?

  The SAP error message VER_MESSAGES069 indicates that a PDF document has not been modified despite having a digital signature. This error typically arises in scenarios where a signed PDF is expected to be modified or updated, but the system detects that no changes have been made to the document since it was signed.
  Cause:
  
  Signature Validation: The PDF has a digital signature that validates the integrity of the document. If the document is opened and saved without any modifications, the signature remains valid, but the system may still trigger this error if it expects changes.
  System Configuration: There may be specific configurations in the SAP system that enforce strict checks on document modifications and signatures.
  User Actions: Users may inadvertently attempt to save a signed document without making any changes, leading to this error.
  
  Solution:
  
  Check Document Modifications: Ensure that any changes intended to be made to the PDF are actually applied before saving. If no changes are needed, avoid saving the document.
  Review Signature Settings: Check the settings related to digital signatures in the SAP system. Ensure that the system is configured correctly to handle signed documents.
  Update SAP Notes: Look for any relevant SAP Notes or patches that address this specific error. SAP frequently releases updates that may resolve known issues.
  Consult Documentation: Review the SAP documentation related to document management and digital signatures for any specific guidelines or best practices.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide insights based on the specific version of SAP you are using and any known issues.
  
  Related Information:
  
  Digital Signatures in SAP: Understanding how digital signatures work in SAP can help in troubleshooting issues related to document integrity and modifications.
  SAP Document Management System (DMS): Familiarize yourself with the functionalities of SAP DMS, as it often deals with document handling and may have specific configurations affecting PDF handling.
  User Training: Ensure that users are trained on the proper procedures for handling signed documents to minimize the occurrence of this error.
  
  By following these steps, you should be able to address the VER_MESSAGES069 error effectively.