How To Fix VER_MESSAGES064 - PDF not modified despite certification/signature

SAP Error Message - Details

• Message type: E = Error

• Message class: VER_MESSAGES - Message Class for FP Examples

• Message number: 064

• Message text: PDF not modified despite certification/signature

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VER_MESSAGES064 - PDF not modified despite certification/signature ?

  The SAP error message VER_MESSAGES064 indicates that a PDF document has not been modified despite being certified or signed. This error typically arises in scenarios where digital signatures are involved, and the system is checking the integrity and authenticity of the PDF document.
  Cause:
  
  Digital Signature Issues: The PDF may have a digital signature that indicates it has not been altered since it was signed. If the system detects any changes to the document after signing, it will trigger this error.
  Certification Problems: The certification of the PDF might not be valid or recognized by the SAP system, leading to the error.
  File Corruption: The PDF file may be corrupted or improperly formatted, causing the system to misinterpret its state.
  Version Compatibility: There may be compatibility issues between the PDF version and the SAP system's PDF handling capabilities.
  
  Solution:
  
  Check the PDF Signature: Verify that the PDF is correctly signed and that the signature is valid. You can do this using PDF software that supports digital signatures.
  Re-sign the Document: If the PDF has been modified after signing, you may need to revert to the original version of the document and re-sign it.
  Update SAP: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve compatibility issues.
  Use Compatible PDF Versions: Ensure that the PDF is saved in a version that is compatible with the SAP system. If necessary, save the PDF in an older version format.
  Check for Corruption: Open the PDF in a PDF viewer to check for any corruption. If the file is corrupted, you may need to obtain a new copy of the document.
  Consult SAP Documentation: Review SAP notes and documentation related to PDF handling and digital signatures for any specific guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to PDF handling and digital signatures.
  PDF Standards: Familiarize yourself with PDF standards and how digital signatures work within those standards.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.