How To Fix VER_MESSAGES023 - Size of PDF (&1) does not match size of PDF from test 4 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: VER_MESSAGES - Message Class for FP Examples

• Message number: 023

• Message text: Size of PDF (&1) does not match size of PDF from test 4 (&2)

What causes this issue?

The size of the PDF (&V1&) does not match the size of the PDF from test
4 (&V2&).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VER_MESSAGES023 - Size of PDF (&1) does not match size of PDF from test 4 (&2) ?

  The SAP error message VER_MESSAGES023 indicates a mismatch in the size of a PDF document being processed. This typically occurs during the verification of PDF documents in SAP, where the system compares the size of the PDF being uploaded or processed with a previously stored or expected size.
  Cause:
  The error can be caused by several factors, including:
  
  Corrupted PDF File: The PDF file being uploaded may be corrupted or not properly formatted.
  Incomplete Upload: The PDF may not have been fully uploaded, leading to a size mismatch.
  Versioning Issues: If there are multiple versions of the PDF, the system may be comparing against an outdated or incorrect version.
  Configuration Issues: There may be configuration settings in the SAP system that are causing the size verification to fail.
  File Transfer Issues: If the PDF was transferred over a network, there may have been issues during the transfer that altered the file size.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check the PDF File: Ensure that the PDF file is not corrupted. Open the file locally to verify that it is intact and displays correctly.
  Re-upload the PDF: If the file appears to be corrupted or incomplete, try re-uploading the PDF file to the SAP system.
  Verify File Size: Compare the size of the PDF file on your local system with the expected size in SAP. Ensure they match.
  Check for Multiple Versions: If there are multiple versions of the PDF, ensure that you are uploading the correct version that matches the expected size.
  Review Configuration Settings: Check the configuration settings in SAP related to document management and PDF processing to ensure they are set up correctly.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to document management and PDF processing for additional insights.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.