How To Fix VELO807 - No end customer specified

SAP Error Message - Details

• Message type: E = Error

• Message class: VELO - Vehicle Management System

• Message number: 807

• Message text: No end customer specified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VELO807 - No end customer specified ?

  The SAP error message VELO807 ("No end customer specified") typically occurs in the context of sales and distribution processes, particularly when dealing with sales orders, deliveries, or billing documents. This error indicates that the system expects an end customer to be specified for a particular transaction, but it is missing.
  Cause:
  
  Missing End Customer Information: The most common cause is that the end customer field is not filled in the relevant document (e.g., sales order, delivery).
  Incorrect Configuration: There may be issues with the configuration of the sales document type or the customer master data.
  Data Entry Errors: The user may have inadvertently skipped entering the end customer information during the transaction process.
  Integration Issues: If the transaction is part of an integrated process (e.g., with external systems), there may be issues with data transfer.
  
  Solution:
  
  Check Document Fields: Ensure that the end customer field is filled in the sales order or delivery document. You can do this by navigating to the relevant transaction and checking the details.
  Review Customer Master Data: Verify that the customer master data is complete and correctly configured. Ensure that the end customer is defined in the customer master record.
  Configuration Settings: If you have access to configuration settings, check the settings for the sales document type to ensure that the end customer field is set as mandatory if required.
  Data Entry: If the error is due to user input, ensure that users are trained to fill in all necessary fields when creating sales orders or deliveries.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error and its resolution.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), and VF01 (Create Billing Document) where this error might occur.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are aware of the importance of entering all required fields in sales documents to avoid such errors.
  
  By addressing the missing end customer information and ensuring proper configuration and data entry practices, you can resolve the VELO807 error effectively.