How To Fix VELO497 - Wrong cancellation type defined in Customizing

VELO497 - Overview

• Message type: E = Error

• Message class: VELO - Vehicle Management System

• Message number: 497

• Message text: Wrong cancellation type defined in Customizing

What causes this issue?

You have defined no or the wrong <DS:DE.VLC_CNCTYPE>cancellation type</>
in Customizing for <LS>Vehicle Management System (VMS)</> under <LS>
Control Data -> Define Global VMS Parameters</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If the cancellation action is used in the vehicle transfer process,
define cancellation type <LS>01</> in the IMG activity <LS>Define Global
VMS Parameters</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

VELO497 - Details

• The SAP error message VELO497, which states "Wrong cancellation type defined in Customizing," typically occurs in the context of the SAP Vehicle Management System (VMS) or related modules where cancellation types are defined for various processes, such as vehicle sales, leasing, or service orders.
  
  Cause:
  The error is usually caused by one of the following issues:
  
  Incorrect Configuration: The cancellation type that is being used in a transaction is not defined correctly in the system's Customizing settings. This could mean that the cancellation type does not exist, is inactive, or is not assigned to the relevant document type.
  Missing Customizing Entries: The necessary entries for cancellation types may not have been set up in the Customizing settings for the specific application area.
  Data Inconsistency: There may be inconsistencies in the data where the cancellation type is referenced, leading to the system not recognizing it.
  
  
  Solution:
  To resolve the VELO497 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go