How To Fix VELO469 - Rejection reason needs to be entered

SAP Error Message - Details

• Message type: E = Error

• Message class: VELO - Vehicle Management System

• Message number: 469

• Message text: Rejection reason needs to be entered

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VELO469 - Rejection reason needs to be entered ?

  The SAP error message VELO469, which states "Rejection reason needs to be entered," typically occurs in the context of handling returns or rejections in the SAP system, particularly in the logistics or sales modules. This error indicates that a rejection reason must be specified for the transaction you are trying to process.
  Cause:
  The error is triggered when:
  
  You are attempting to process a return or rejection without providing a required rejection reason.
  The system is configured to mandate a rejection reason for certain transactions, and it has not been filled in.
  
  Solution:
  To resolve the VELO469 error, you should:
  
  Identify the Transaction: Determine which transaction you are trying to process (e.g., a return delivery, sales order return, etc.).
  Locate the Rejection Reason Field: In the transaction screen, look for the field labeled "Rejection Reason" or similar.
  Enter a Valid Rejection Reason: Select or enter a valid rejection reason from the available options. This may involve choosing from a predefined list of reasons configured in your SAP system.
  Save the Transaction: After entering the rejection reason, attempt to save or process the transaction again.
  
  Related Information:
  
  Configuration: If you are a system administrator or have access to configuration settings, you may want to check the settings related to rejection reasons in the relevant SAP module (e.g., Sales and Distribution, Materials Management). This can include checking if the rejection reason is mandatory and if the list of reasons is correctly maintained.
  User Training: Ensure that users are trained on the importance of entering rejection reasons and how to do so correctly in the system.
  Documentation: Refer to SAP documentation or help files for more detailed information on handling returns and rejections, as well as the specific configuration settings related to rejection reasons.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.