How To Fix VELO455 - No dealer number assigned in organisational user role

SAP Error Message - Details

• Message type: E = Error

• Message class: VELO - Vehicle Management System

• Message number: 455

• Message text: No dealer number assigned in organisational user role

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system was not able to determine a dealer number from the dealer
orgrole. This may have several causes:
1. The User is assigned to a comprehensive organizational role and no
active orgrole is maintained in the personalization area.
2. The user is an importer user, so no dealer number is maintained in
the user's organizational role.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VELO455 - No dealer number assigned in organisational user role ?

  The SAP error message VELO455, which states "No dealer number assigned in organisational user role," typically occurs in the context of SAP systems that manage dealer or partner relationships, particularly in industries like automotive or manufacturing where dealers play a crucial role in the supply chain.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The organizational user role assigned to the user does not have a dealer number associated with it. This can happen if the user role was not properly configured or if the dealer number was not assigned during the setup process.
  User Role Assignment: The user may not have the correct organizational role that includes the dealer number. This can occur if the user was assigned a role that does not have the necessary permissions or associations.
  Data Inconsistency: There may be inconsistencies in the master data related to dealers or organizational units, leading to the system not being able to find the required dealer number.
  
  Solution:
  To resolve the VELO455 error, you can take the following steps:
  
  
  Check User Role Configuration:
  
  Go to the user role configuration in the SAP system.
  Verify that the organizational user role assigned to the user includes a valid dealer number.
  If the dealer number is missing, you will need to assign the correct dealer number to the user role.
  
  
  
  Assign Correct User Role:
  
  Ensure that the user has been assigned the correct organizational user role that includes the necessary dealer number.
  If the user needs access to multiple dealer numbers, consider creating or modifying a role that encompasses all required dealer numbers.
  
  
  
  Review Master Data:
  
  Check the master data for dealers and organizational units to ensure that all necessary information is correctly maintained.
  Look for any inconsistencies or missing entries that could lead to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources specific to your version of SAP for additional guidance on managing dealer numbers and user roles.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configurations and master data, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing user roles and dealer assignments, such as SU01 (User Maintenance) and PFCG (Role Maintenance).
  User Authorizations: Ensure that the user has the necessary authorizations to access the dealer-related functionalities in the SAP system.
  Training and Documentation: Provide training for users on how to manage their roles and understand the importance of dealer assignments in the system.
  
  By following these steps, you should be able to resolve the VELO455 error and ensure that users have the appropriate access to dealer-related functionalities in your SAP system.