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Message type: E = Error
Message class: VELO - Vehicle Management System
Message number: 440
Message text: No Sales document partner data found
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VELO440
- No Sales document partner data found ?The SAP error message VELO440 "No Sales document partner data found" typically occurs in the context of sales and distribution (SD) processes when the system is unable to find partner data associated with a sales document. This can happen during various transactions, such as creating or processing sales orders, deliveries, or billing documents.
Causes:
- Missing Partner Data: The sales document (e.g., sales order) does not have the necessary partner data (like sold-to party, ship-to party, payer, etc.) defined.
- Incorrect Document Type: The document type being used may not be configured to include partner data.
- Data Inconsistencies: There may be inconsistencies or errors in the master data (customer master records) that prevent the system from retrieving partner information.
- Customizations or Enhancements: Custom code or enhancements may inadvertently affect the retrieval of partner data.
- Document Deletion: The sales document may have been deleted or not properly saved, leading to a lack of associated partner data.
Solutions:
- Check Sales Document: Verify that the sales document in question has the necessary partner data. You can do this by navigating to the sales order or document and checking the "Partner" tab.
- Review Customer Master Data: Ensure that the customer master records are complete and correctly configured. Check for missing or incorrect partner functions.
- Document Type Configuration: Review the configuration of the document type in the SAP customizing settings (transaction code SPRO). Ensure that it is set up to include partner data.
- Recreate Document: If the document is corrupted or incomplete, consider recreating it to ensure that all necessary data is captured.
- Check for Custom Code: If there are any custom enhancements or user exits that might affect partner data retrieval, review and test them to ensure they are functioning correctly.
- Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further investigation.
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