How To Fix VELO364 - Validity period of inquiry or offer not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: VELO - Vehicle Management System

• Message number: 364

• Message text: Validity period of inquiry or offer not defined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VELO364 - Validity period of inquiry or offer not defined ?

  The SAP error message VELO364, which states "Validity period of inquiry or offer not defined," typically occurs in the context of sales and distribution processes, particularly when dealing with inquiries or quotations. This error indicates that the system cannot find a defined validity period for the inquiry or offer you are trying to process.
  Cause:
  
  Missing Validity Dates: The inquiry or offer does not have a defined start and end date for its validity period.
  Configuration Issues: The settings in the SAP system for the sales document type may not be properly configured to include validity periods.
  Document Type Settings: The specific document type being used may not have the necessary parameters set up to handle validity periods.
  Incomplete Data Entry: The user may not have filled in all required fields when creating the inquiry or offer.
  
  Solution:
  
  
  Check Validity Dates:
  
  Go to the inquiry or offer document in question and check if the validity period fields (start date and end date) are filled in correctly.
  If they are missing, enter the appropriate validity dates.
  
  
  
  Review Document Type Configuration:
  
  Access the configuration settings for the relevant sales document type in the SAP system (transaction code SPRO).
  Navigate to the Sales and Distribution section and check the settings for the document type to ensure that validity periods are enabled.
  
  
  
  Adjust Sales Document Settings:
  
  If necessary, modify the settings for the sales document type to include validity period fields.
  Ensure that the relevant parameters are set to allow for the definition of validity periods.
  
  
  
  User Training:
  
  Ensure that users are trained on the importance of entering validity periods when creating inquiries or offers to prevent this error in the future.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on handling inquiries and offers, particularly regarding validity periods.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA21 (Create Quotation) or VA22 (Change Quotation) to check and modify inquiries or offers.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the VELO364 error and ensure that inquiries and offers have the necessary validity periods defined.