How To Fix VELO284 - Failed to determine information using the liveCache

VELO284 - Overview

• Message type: E = Error

• Message class: VELO - Vehicle Management System

• Message number: 284

• Message text: Failed to determine information using the liveCache

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

VELO284 - Details

• The SAP error message VELO284, which indicates a failure to determine information using the liveCache, typically arises in the context of SAP Advanced Planner and Optimizer (APO) or SAP Integrated Business Planning (IBP) systems. This error can occur due to various reasons related to the configuration, data integrity, or system performance.
  Causes:
  
  LiveCache Connection Issues: There may be problems with the connection to the LiveCache database, such as network issues or the LiveCache service not running.
  Data Integrity Issues: The data in the LiveCache may be inconsistent or corrupted, leading to failures when trying to retrieve information.
  Configuration Errors: Incorrect configuration settings in the APO or IBP system can lead to issues in accessing the LiveCache.
  Performance Issues: If the LiveCache is under heavy load or experiencing performance bottlenecks, it may fail to respond in a timely manner.
  Version Compatibility: There may be compatibility issues between the SAP system and the LiveCache version being used.
  
  Solutions:
  
  Check LiveCache