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How To Fix VELO192 - No master warranties found for selected vehicles


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VELO - Vehicle Management System

  • Message number: 192

  • Message text: No master warranties found for selected vehicles

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VELO192 - No master warranties found for selected vehicles ?

    The SAP error message VELO192, which states "No master warranties found for selected vehicles," typically occurs in the context of warranty management within the SAP system, particularly when dealing with vehicle data in the SAP Vehicle Management System (VMS) or similar modules.

    Cause:

    1. Missing Warranty Data: The primary cause of this error is that there are no master warranty records associated with the selected vehicles in the system. This could happen if:

      • The warranty data has not been created or maintained for the vehicles.
      • The warranty records have been deleted or archived.
      • The vehicle data is not correctly linked to the warranty information.
    2. Incorrect Vehicle Selection: The vehicles selected for warranty processing may not be valid or may not have been assigned any warranties.

    3. Configuration Issues: There may be configuration issues in the warranty management settings that prevent the system from retrieving the necessary warranty data.

    Solution:

    1. Check Warranty Records:

      • Verify if the master warranty records exist for the vehicles in question. You can do this by navigating to the warranty management section in SAP and checking the relevant tables or transactions.
      • If no records exist, you will need to create the necessary warranty data for the vehicles.
    2. Link Vehicles to Warranties:

      • Ensure that the vehicles are correctly linked to the appropriate warranty records. This may involve updating the vehicle master data or warranty master data.
    3. Review Configuration:

      • Check the configuration settings for warranty management in SAP. Ensure that all necessary settings are correctly configured to allow for the retrieval of warranty data.
    4. Data Consistency Check:

      • Perform a data consistency check to ensure that all relevant data is correctly maintained and that there are no discrepancies in the database.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on warranty management and troubleshooting related errors.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31/IW32 (for creating and changing warranty claims) and VA01/VA02 (for sales order processing) that may be involved in warranty management.
    • SAP Notes: Check for any SAP Notes related to warranty management and the VELO192 error for additional insights or patches that may resolve the issue.
    • Training and Documentation: Ensure that users involved in warranty management are adequately trained and have access to the necessary documentation to prevent similar issues in the future.

    By following these steps, you should be able to identify the cause of the VELO192 error and implement a solution to resolve it.

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