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Message type: E = Error
Message class: VELO - Vehicle Management System
Message number: 028
Message text: Customer &1 does not exist
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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VELO028
- Customer &1 does not exist ?The SAP error message VELO028, which states "Customer &1 does not exist," typically occurs in the context of customer master data processing. This error indicates that the system cannot find a customer record for the specified customer ID (represented by &1).
Cause:
- Non-Existent Customer: The customer ID you are trying to access or process does not exist in the system.
- Incorrect Customer ID: There may be a typo or formatting issue with the customer ID you are using.
- Data Deletion: The customer record may have been deleted or marked as inactive.
- Incorrect Company Code: The customer may exist, but not in the company code you are currently working with.
- Authorization Issues: The user may not have the necessary permissions to view the customer data.
Solution:
- Verify Customer ID: Double-check the customer ID for any typos or formatting errors.
- Check Customer Master Data: Use transaction codes like
XD03
(Display Customer) orFD03
(Display Customer - Financial) to search for the customer. Ensure that you are using the correct company code.- Check for Deletion: If the customer was recently deleted, you may need to restore the customer record or create a new one.
- Review Company Code: Ensure that you are working within the correct company code context. If the customer exists in another company code, you may need to switch to that code.
- Authorization Check: Ensure that you have the necessary permissions to access customer data. If not, contact your SAP administrator to grant the required access.
- Create Customer: If the customer does not exist, you may need to create a new customer record using transaction codes like
XD01
(Create Customer) orFD01
(Create Customer - Financial).Related Information:
XD01
, XD02
, XD03
, FD01
, FD02
, and FD03
.By following these steps, you should be able to identify the cause of the VELO028 error and implement the appropriate solution.
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