How To Fix VE513 - Error occurred when formatting the mail

SAP Error Message - Details

• Message type: E = Error

• Message class: VE - Message ID for condition analysis

• Message number: 513

• Message text: Error occurred when formatting the mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VE513 - Error occurred when formatting the mail ?

  The SAP error message VE513, which states "Error occurred when formatting the mail," typically occurs when there is an issue with the email formatting or configuration in the SAP system. This error can arise in various scenarios, such as when sending emails from SAP applications or during workflows that involve email notifications.
  Causes of VE513 Error
  
  
  Incorrect Email Configuration: The SMTP settings in the SAP system may not be configured correctly. This includes the mail server address, port, and authentication details.
  
  
  Invalid Email Addresses: The email addresses being used may be incorrectly formatted or invalid, leading to issues when attempting to send the email.
  
  
  Missing or Incorrect Mail Templates: If the email is being sent using a specific template, the template may be missing or incorrectly defined.
  
  
  Character Encoding Issues: If the email content includes special characters or is not properly encoded, it may lead to formatting errors.
  
  
  System Limitations: There may be limitations on the size of the email or attachments that can be sent, which could cause the formatting to fail.
  
  
  Solutions to VE513 Error
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT to check the SMTP settings.
  Ensure that the mail server, port, and authentication details are correctly configured.
  
  
  
  Validate Email Addresses:
  
  Review the email addresses being used in the process to ensure they are valid and correctly formatted.
  
  
  
  Review Mail Templates:
  
  If using a mail template, check that it exists and is correctly defined in the system.
  Ensure that all required fields in the template are populated.
  
  
  
  Check Character Encoding:
  
  Ensure that the content being sent is properly encoded. You may need to adjust the character set settings in the email configuration.
  
  
  
  Monitor System Logs:
  
  Use transaction code SLG1 to check the application logs for more detailed error messages that can provide additional context on the issue.
  
  
  
  Test Email Functionality:
  
  Use transaction code SOST to check the status of sent emails and see if there are any errors logged for specific emails.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SCOT: SMTP Configuration
  SOST: Send Requests
  SLG1: Application Log
  
  
  
  Documentation: Refer to SAP Help documentation for more details on email configuration and troubleshooting.
  
  
  By following these steps, you should be able to identify and resolve the VE513 error in your SAP system.