How To Fix VCMP012 - There is a return that has not been processed for item &

VCMP012 - Overview

• Message type: E = Error

• Message class: VCMP - Billing: Complaint Management

• Message number: 012

• Message text: There is a return that has not been processed for item &

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

You cannot create a complaint for an item about which there has already
been a complaint.

How to fix this error?

Wait until returns processing has been completed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

VCMP012 - Details

• The SAP error message VCMP012 indicates that there is a return that has not been processed for a specific item in the system. This error typically arises in the context of sales and distribution (SD) processes, particularly when dealing with returns or credit memos.
  
  Cause:
  The error message VCMP012 usually occurs due to one of the following reasons:
  
  Unprocessed Return: There is a return order or return delivery that has not been fully processed or completed in the system.
  Incomplete Data: The return item may have missing or incomplete data that prevents it from being processed.
  Status Issues: The return may be in a status that does not allow further processing, such as being blocked or in a pending state.
  
  Configuration Issues: There may be configuration settings in the system that are preventing the return from being processed correctly.
  
  
  Solution:
  To resolve the VCMP012 error, you can follow these steps:
  
  
  Check Return Order/Delivery:
  
  Navigate to the return order or return