How To Fix VCH_HL_ENGINE003 - Internal error: No information from the message server could be found.

SAP Error Message - Details

• Message type: E = Error

• Message class: VCH_HL_ENGINE - Variant Configuration Engine

• Message number: 003

• Message text: Internal error: No information from the message server could be found.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VCH_HL_ENGINE003 - Internal error: No information from the message server could be found. ?

  The SAP error message "VCH_HL_ENGINE003 Internal error: No information from the message server could be found" typically indicates an issue with the communication between the SAP application server and the message server. This can occur in various scenarios, such as when trying to access certain functionalities or when there are issues with the system configuration.
  Causes:
  
  Message Server Issues: The message server may be down or not functioning correctly.
  Network Problems: There could be network connectivity issues between the application server and the message server.
  Configuration Errors: Incorrect configuration settings in the SAP system can lead to this error.
  System Load: High load on the message server can cause it to become unresponsive.
  Version Compatibility: Incompatibility between different components of the SAP system can also lead to this error.
  
  Solutions:
  
  
  Check Message Server Status:
  
  Ensure that the message server is running. You can check this using the SAP Management Console (SAP MMC) or by using transaction code SMMS.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues between the application server and the message server. You can use tools like ping or traceroute to check connectivity.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system, particularly in the instance profile and the SAP GUI settings. Ensure that the message server's hostname and port are correctly configured.
  
  
  
  System Logs:
  
  Review the system logs for any related error messages. You can use transaction code SM21 to check the system log for any relevant entries.
  
  
  
  Restart Services:
  
  If the message server is unresponsive, consider restarting the message server and the application server. This can often resolve temporary issues.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Consult Basis Team:
  
  If the issue persists, it may be necessary to involve your SAP Basis team or support for further investigation. They can perform deeper diagnostics and check for any underlying issues.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SMMS - Message Server Monitor
  SM21 - System Log
  SMLG - Logon Groups
  
  
  SAP Notes: Search for specific SAP Notes related to message server issues or the specific error code in the SAP Support Portal.
  Documentation: Review SAP documentation for configuration and troubleshooting related to message servers and application servers.
  
  By following these steps, you should be able to diagnose and resolve the error message "VCH_HL_ENGINE003 Internal error: No information from the message server could be found."