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How To Fix VCH_HL_ENG_PROCESSOR014 - An out-of-memory error occured. Please open a SAP ticket. See long text.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VCH_HL_ENG_PROCESSOR - Messages related to validation

  • Message number: 014

  • Message text: An out-of-memory error occured. Please open a SAP ticket. See long text.

  • Show details Hide details
  • What causes this issue?

    The AFL procedure of the Advanced Variant Configurator (AVC) reported an
    out-of-memory error in HANA DB.

    System Response

    No further configuration is possible; hence, the application has to be
    interrupted.

    How to fix this error?

    Please open a high-priority SAP ticket for the component LO-VCH-ENG. If
    possible, please mention in the ticket how to reproduce the error.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VCH_HL_ENG_PROCESSOR014 - An out-of-memory error occured. Please open a SAP ticket. See long text. ?

    The SAP error message VCH_HL_ENG_PROCESSOR014 indicates that an out-of-memory error has occurred in the SAP system. This typically means that the system has run out of available memory resources to complete a specific operation or process. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Insufficient Memory Allocation: The SAP application server may not have enough memory allocated to handle the current workload.
    2. High Workload: A sudden spike in user activity or data processing can lead to memory exhaustion.
    3. Memory Leaks: Certain processes or custom code may have memory leaks, causing memory to be consumed without being released.
    4. Configuration Issues: Incorrect configuration settings for the SAP system or the underlying database can lead to inefficient memory usage.
    5. Large Data Sets: Processing large volumes of data in a single transaction can exceed memory limits.

    Solutions:

    1. Increase Memory Allocation:

      • Review and adjust the memory settings in the SAP profile parameters (e.g., abap/heap_area_total, abap/heap_area_dia, etc.) to allocate more memory to the application server.
      • Ensure that the underlying operating system has sufficient physical memory available.
    2. Optimize Code and Processes:

      • Review custom ABAP code for potential memory leaks or inefficient memory usage.
      • Optimize data processing logic to handle smaller data sets or batch processing.
    3. Monitor System Performance:

      • Use SAP transaction codes like ST02 (Tune Summary) and ST03 (Workload Analysis) to monitor memory usage and identify bottlenecks.
      • Analyze the workload and identify any long-running transactions that may be consuming excessive memory.
    4. Database Optimization:

      • Ensure that the database is properly tuned and optimized for performance.
      • Check for any locks or long-running queries that may be impacting memory usage.
    5. Restart the Application Server:

      • In some cases, a simple restart of the application server can help clear memory and resolve temporary issues.
    6. Open a SAP Support Ticket:

      • If the issue persists after trying the above solutions, it is advisable to open a support ticket with SAP. Provide them with detailed information about the error, including any relevant logs and system performance metrics.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on memory management.
    • System Logs: Review system logs (transaction SLG1) for additional context around the error occurrence.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    By following these steps, you should be able to diagnose and potentially resolve the out-of-memory error in your SAP system. If the problem continues, SAP support will be able to provide more targeted assistance.

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