How To Fix VC2HL_BO003 - Load error: Characteristic &1 value &2 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: VC2HL_BO -

• Message number: 003

• Message text: Load error: Characteristic &1 value &2 is not available

What causes this issue?

In the back-end system, configuration data (such as characteristics or
values) is no longer available.

System Response

The configuration status is set to <ZK>Inconsistent</>.

How to fix this error?

On the characteristic value assignment screen choose <ZK>Delete Load
Error</>. The inconsistent data will be deleted and you can continue
with the configuration of your product.

Procedure for System Administrators

The problem must be solved in the back-end system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VC2HL_BO003 - Load error: Characteristic &1 value &2 is not available ?

  The SAP error message VC2HL_BO003, which states "Load error: Characteristic &1 value &2 is not available," typically occurs in the context of SAP Variant Configuration (VC) when the system is unable to find a specific characteristic value during the loading of a configuration profile or when processing a sales order.
  Cause:
  
  Missing Characteristic Value: The characteristic value specified in the error message is not defined in the system. This could happen if the value was deleted or never created.
  Incorrect Configuration: The configuration profile may reference a characteristic value that is not valid for the selected configuration.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing entries in the characteristic value assignments.
  Authorization Issues: The user may not have the necessary authorizations to access the characteristic or its values.
  
  Solution:
  
  
  Check Characteristic Definition:
  
  Go to the transaction code CT04 (Characteristic) and verify that the characteristic and its values are correctly defined.
  Ensure that the characteristic value mentioned in the error message exists.
  
  
  
  Review Configuration Profile:
  
  Use transaction CU50 (Configuration Profile) to check the configuration profile associated with the product. Ensure that all required characteristics and their values are correctly assigned.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the configuration data to identify any discrepancies. You can use transaction CU01 (Configuration Profile) to check for inconsistencies.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the characteristic and its values. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Recreate Missing Values:
  
  If the characteristic value is indeed missing, you may need to recreate it in the system. This can be done in the characteristic maintenance screen.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or notes from SAP that may provide additional context or solutions for this specific error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  CT04: Characteristic maintenance
  CU50: Configuration profile maintenance
  CU01: Configuration profile consistency check
  SU53: Authorization check after an error
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.