How To Fix VC2HL_BO003 - Load error: Characteristic &1 value &2 is not available

VC2HL_BO003 - Overview

• Message type: E = Error

• Message class: VC2HL_BO -

• Message number: 003

• Message text: Load error: Characteristic &1 value &2 is not available

What causes this issue?

In the back-end system, configuration data (such as characteristics or
values) is no longer available.

System Response

The configuration status is set to <ZK>Inconsistent</>.

How to fix this error?

On the characteristic value assignment screen choose <ZK>Delete Load
Error</>. The inconsistent data will be deleted and you can continue
with the configuration of your product.

Procedure for System Administrators

The problem must be solved in the back-end system.

Error message extract from SAP system. Copyright SAP SE.

VC2HL_BO003 - Details

• The SAP error message VC2HL_BO003, which states "Load error: Characteristic &1 value &2 is not available," typically occurs in the context of SAP Variant Configuration (VC) when the system is unable to find a specific characteristic value during the loading of a configuration profile or when processing a sales order.
  
  Cause:
  
  Missing Characteristic Value: The characteristic value specified in the error message is not defined in the system. This could happen if the value was deleted or never created.
  Incorrect Configuration: The configuration profile may reference a characteristic value that is not valid for the selected configuration.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing entries in the characteristic value assignments.
  Authorization Issues: The user may not have the necessary authorizations to access the characteristic or its values.
  
  
  Solution:
  
  
  Check Characteristic Definition:
  
  Go to the transaction code CT04 (Characteristic) and verify that the characteristic and its values are correctly defined.
  Ensure that the characteristic