How To Fix VC072 - Customer & is not created for Sales area & & &

SAP Error Message - Details

• Message type: E = Error

• Message class: VC - SD Customizing

• Message number: 072

• Message text: Customer & is not created for Sales area & & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message VC072 - Customer & is not created for Sales area & & & ?

  The SAP error message VC072 typically indicates that a customer master record is not created for a specific sales area. This error can occur in various scenarios, such as when trying to create a sales order, quotation, or any other transaction that requires a customer to be associated with a specific sales area.
  Cause:
  The error message VC072 is usually caused by one of the following reasons:
  
  Missing Customer Master Data: The customer master record does not exist for the specified sales area (Sales Organization, Distribution Channel, and Division).
  Incorrect Sales Area: The sales area specified in the transaction does not match any existing sales area for the customer.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the customer master data.
  
  Solution:
  To resolve the VC072 error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area) in SAP.
  Enter the customer number and check if the customer exists for the specified sales area (Sales Organization, Distribution Channel, and Division).
  If the customer does not exist for the sales area, you will need to create it.
  
  
  
  Create Customer Master Record:
  
  Use transaction code XD01 (Create Customer) or VD01 (Create Customer - Sales Area) to create a new customer master record for the required sales area.
  Ensure that you fill in all necessary fields, including the sales area data.
  
  
  
  Verify Sales Area Configuration:
  
  Ensure that the sales area is correctly configured in the system. You can check this in the configuration settings under Sales and Distribution (SD) in the SAP IMG (Implementation Guide).
  
  
  
  Check for Data Consistency:
  
  If you suspect data inconsistencies, you may need to run data consistency checks or consult with your SAP Basis or technical team to ensure that the database is in a consistent state.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  VD01: Create Customer (Sales Area)
  VD02: Change Customer (Sales Area)
  VD03: Display Customer (Sales Area)
  
  
  
  Sales Area Definition: A sales area in SAP consists of three components: Sales Organization, Distribution Channel, and Division. Each customer must be assigned to a specific sales area to perform sales transactions.
  
  
  SAP Documentation: For more detailed information, refer to the SAP Help Portal or your organization's SAP documentation.
  
  
  By following these steps, you should be able to resolve the VC072 error and successfully create or manage customer records in the specified sales area.