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How To Fix VC042 - Customer & has not been created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VC - SD Customizing

  • Message number: 042

  • Message text: Customer & has not been created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VC042 - Customer & has not been created ?

    The SAP error message VC042, which states "Customer & has not been created," typically occurs when you attempt to perform an operation related to a customer that does not exist in the system. This can happen in various contexts, such as sales orders, billing, or customer master data management.

    Cause:

    1. Customer Not Created: The most straightforward reason is that the customer record has not been created in the SAP system.
    2. Incorrect Customer Number: The customer number you are trying to use may be incorrect or mistyped.
    3. Data Synchronization Issues: If your SAP system is integrated with other systems (like CRM or external databases), there may be synchronization issues leading to missing customer records.
    4. Customer Status: The customer might exist but could be inactive or blocked, preventing transactions from being processed.
    5. Organizational Data: The customer might not be assigned to the correct sales area or organizational unit.

    Solution:

    1. Create the Customer: If the customer does not exist, you need to create a new customer record using transaction code XD01 (for general data) or VD01 (for sales area data).
    2. Verify Customer Number: Double-check the customer number you are using to ensure it is correct. You can search for the customer using transaction code XD03 or VD03.
    3. Check Customer Status: If the customer exists but is inactive or blocked, you can reactivate or unblock the customer using transaction code XD02 or VD02.
    4. Review Organizational Data: Ensure that the customer is assigned to the correct sales area and organizational units. This can be checked in the customer master data.
    5. Data Synchronization: If your SAP system is integrated with other systems, ensure that data synchronization processes are functioning correctly and that the customer data is being updated as expected.

    Related Information:

    • Transaction Codes:

      • XD01: Create Customer (General Data)
      • XD02: Change Customer (General Data)
      • XD03: Display Customer (General Data)
      • VD01: Create Customer (Sales Area Data)
      • VD02: Change Customer (Sales Area Data)
      • VD03: Display Customer (Sales Area Data)
    • User Authorizations: Ensure that you have the necessary authorizations to create or modify customer records in the SAP system.

    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or solutions related to this error message.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.

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