How To Fix VBF002 - Route could not be found in the customer exit


VBF002 - Overview

  • Message type: E = Error

  • Message class: VBF - Output for Basic Functions in Sales and Distribution

  • Message number: 002

  • Message text: Route could not be found in the customer exit

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message VBF002 - Route could not be found in the customer exit ?
    The SAP error message VBF002, which states "Route could not be found in the customer exit," typically occurs in the context of transportation management or logistics when the system is unable to determine a valid route for a delivery or shipment based on the provided data. This can happen for various reasons, including configuration issues, missing data, or problems with the customer exit implementation.
    Causes:
    
    Missing Route Configuration: The route may not be defined in the system for the specific combination of shipping point, destination, and transportation mode.
    Incorrect Master Data: Issues with master data such as incorrect or incomplete data in the customer master, material master, or transportation lanes.
    Customer Exit Logic: If there is custom logic implemented in a customer exit that determines the route, it may not be functioning correctly or may not be returning a valid route.
    Transportation Planning Settings: Incorrect settings in the transportation planning configuration can lead to the

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