How To Fix VBC_WD001 - Retrieving personal settings is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: VBC_WD - Visual Business messages for WebDynpro integration

• Message number: 001

• Message text: Retrieving personal settings is not possible

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Visual Business proceeding with default settings.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VBC_WD001 - Retrieving personal settings is not possible ?

  The SAP error message VBC_WD001 ("Retrieving personal settings is not possible") typically occurs in the context of SAP Web Dynpro applications. This error indicates that the system is unable to retrieve the personal settings for the user, which can be due to various reasons. Here are some common causes, potential solutions, and related information:
  Causes:
  
  User Authorization Issues: The user may not have the necessary authorizations to access their personal settings.
  Database Issues: There may be issues with the database where personal settings are stored, such as corruption or connectivity problems.
  Profile Settings: The user profile may not be correctly configured or may be missing.
  Web Dynpro Application Issues: There could be bugs or misconfigurations in the Web Dynpro application itself.
  Session Issues: The user session may have expired or encountered an error.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access personal settings. This can be done by checking the user's roles and authorizations in the SAP system.
  
  
  
  Database Connectivity:
  
  Verify that the database is up and running and that there are no connectivity issues. Check for any database errors in the logs.
  
  
  
  Profile Configuration:
  
  Review the user profile settings in transaction SU01. Ensure that all necessary fields are filled out correctly.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the browser cache or the SAP GUI cache can resolve issues related to session data.
  
  
  
  Check Web Dynpro Application:
  
  If the issue persists, check for any known issues or patches related to the specific Web Dynpro application. Consult SAP Notes or the SAP Community for any relevant updates.
  
  
  
  Session Management:
  
  Log out and log back into the SAP system to refresh the session. If the problem continues, try accessing the application from a different browser or device.
  
  
  
  Consult SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP Notes often contain fixes or workarounds for known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance) and SU53 (Authorization Check) to troubleshoot authorization issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message VBC_WD001 in your SAP environment.