How To Fix VBC_UI021 - Determination of required map provider settings is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: VBC_UI - Applicaton Management UI Message Class

• Message number: 021

• Message text: Determination of required map provider settings is not possible

What causes this issue?

BAdI to specify the required autorization details for the given map is
not implemented.

System Response

The system provides the default authorization details for input.

How to fix this error?

You need to implement a BAdI that can specify the required authorization
details for the given map.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VBC_UI021 - Determination of required map provider settings is not possible ?

  The SAP error message VBC_UI021 indicates that the system is unable to determine the required map provider settings. This error typically occurs in the context of SAP applications that utilize mapping services, such as SAP Cloud for Customer (C4C) or SAP Commerce Cloud, where geographical mapping is required.
  Causes:
  
  Missing Configuration: The map provider settings may not be configured in the system. This could include missing API keys or incorrect settings for the mapping service.
  Service Unavailability: The mapping service provider may be down or experiencing issues, preventing the system from accessing the required map data.
  Authorization Issues: The user or system may not have the necessary permissions to access the map provider settings.
  Network Issues: There may be network connectivity problems that prevent the system from reaching the map provider.
  Incorrect Mapping Provider: The specified map provider may not be supported or incorrectly set up in the system.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in your SAP system (e.g., SAP C4C or SAP Commerce Cloud).
  Ensure that the map provider settings are correctly configured, including API keys, URLs, and any other required parameters.
  
  
  
  Verify Service Status:
  
  Check the status of the mapping service provider to ensure it is operational. You can do this by visiting their status page or contacting their support.
  
  
  
  Review Authorizations:
  
  Ensure that the user or service account has the necessary permissions to access the map provider settings. This may involve checking roles and authorizations in the SAP system.
  
  
  
  Test Network Connectivity:
  
  Verify that there are no network issues preventing the SAP system from reaching the map provider. You can do this by pinging the provider's URL or checking firewall settings.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for the specific application you are using to ensure that you have followed all necessary steps for configuring the map provider.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant logs or configuration details.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Review the official SAP help documentation for the specific application you are using to understand the requirements for map provider configuration.
  
  By following these steps, you should be able to identify and resolve the issue related to the VBC_UI021 error message.