How To Fix VBC_UI009 - New password and confirmed password do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: VBC_UI - Applicaton Management UI Message Class

• Message number: 009

• Message text: New password and confirmed password do not match

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VBC_UI009 - New password and confirmed password do not match ?

  The SAP error message VBC_UI009 indicates that there is a mismatch between the new password and the confirmed password during a password change process. This error typically occurs in the context of user account management, particularly when a user is trying to update their password in the SAP system.
  Cause:
  The primary cause of this error is that the user has entered different values for the "New Password" and "Confirm Password" fields. This mismatch prevents the system from accepting the new password, as it is designed to ensure that the user correctly confirms their intended password.
  Solution:
  To resolve the VBC_UI009 error, follow these steps:
  
  
  Re-enter Passwords: Carefully re-enter the new password in both the "New Password" and "Confirm Password" fields. Ensure that both entries are identical.
  
  
  Check for Typographical Errors: Make sure there are no typographical errors, such as:
  
  Extra spaces before or after the password.
  Incorrect capitalization (if the password is case-sensitive).
  Similar-looking characters (e.g., '0' vs. 'O', '1' vs. 'l').
  
  
  
  Password Requirements: Ensure that the new password meets the system's password policy requirements, which may include:
  
  Minimum length.
  Inclusion of uppercase letters, lowercase letters, numbers, and special characters.
  Avoiding common passwords or previously used passwords.
  
  
  
  Use a Password Manager: If you are having difficulty remembering or typing the password correctly, consider using a password manager to generate and store your passwords securely.
  
  
  Clear Browser Cache: If you are using a web interface, clearing your browser cache or trying a different browser may help resolve any session-related issues.
  
  
  Contact Support: If the issue persists after verifying the above steps, consider reaching out to your SAP system administrator or IT support for further assistance.
  
  
  Related Information:
  
  Password Policies: Familiarize yourself with your organization's password policies, as they can vary and may impose specific requirements for password complexity.
  User Account Management: Understanding how to manage your user account, including password resets and security questions, can help prevent similar issues in the future.
  SAP Documentation: Refer to SAP's official documentation or help resources for additional guidance on user account management and troubleshooting common errors.
  
  By following these steps, you should be able to resolve the VBC_UI009 error and successfully change your password.