How To Fix VB770 - No documents found

SAP Error Message - Details

• Message type: E = Error

• Message class: VB - Sales Documents: Logical Databases and Views

• Message number: 770

• Message text: No documents found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message VB770 - No documents found ?

  The SAP error message VB770: No documents found typically occurs in the context of sales and distribution (SD) when a user attempts to display or process documents (like sales orders, deliveries, or billing documents) but the system cannot find any relevant documents based on the criteria provided.
  Causes of VB770 Error
  
  
  Incorrect Selection Criteria: The most common cause is that the selection criteria used to search for documents are too restrictive or incorrect. This could include wrong document numbers, dates, or status filters.
  
  
  Document Not Created: The document you are trying to access may not have been created yet. For example, if you are looking for a sales order that has not been saved or processed.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view certain documents, leading to the system not displaying any results.
  
  
  Data Deletion: The documents may have been deleted or archived, making them unavailable for retrieval.
  
  
  System Configuration: There may be issues with the configuration of the document types or the related settings in the SAP system.
  
  
  Solutions to VB770 Error
  
  
  Check Selection Criteria: Review the criteria you are using to search for documents. Ensure that you are using the correct document type, date range, and other relevant filters.
  
  
  Verify Document Creation: Confirm that the document you are looking for has indeed been created. You can check this by looking in the relevant transaction or by asking a colleague.
  
  
  Check Authorizations: Ensure that you have the necessary permissions to view the documents. If you suspect an authorization issue, contact your SAP security team.
  
  
  Review Data Management: If documents have been archived or deleted, consult with your SAP administrator or data management team to understand the data retention policies and whether the documents can be restored.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes or updates that might address known issues related to this error message. You can search for notes in the SAP Support Portal.
  
  
  System Configuration Review: If you suspect a configuration issue, consult with your SAP functional consultant to review the settings related to the document types you are working with.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SD, such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order), to navigate and troubleshoot effectively.
  
  
  SAP Help Portal: Utilize the SAP Help Portal for documentation and guides related to Sales and Distribution processes.
  
  
  User Forums and Communities: Engage with SAP user communities and forums where you can find discussions and solutions related to similar issues.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.