How To Fix VB034 - A sales organization is not permitted for customer requirements

SAP Error Message - Details

• Message type: E = Error

• Message class: VB - Sales Documents: Logical Databases and Views

• Message number: 034

• Message text: A sales organization is not permitted for customer requirements

What causes this issue?

The sales document type entered is for primary requirements, for which
there is no sales organization. This means that you cannot enter a
sales organization.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VB034 - A sales organization is not permitted for customer requirements ?

  The SAP error message VB034 indicates that a sales organization is not permitted for customer requirements. This typically occurs in the context of sales and distribution (SD) when there is an attempt to process a sales order or related document for a customer that is not associated with the specified sales organization.
  Cause:
  
  Customer Master Data: The customer may not be set up for the specific sales organization in the customer master data. Each customer can be assigned to multiple sales organizations, and if the sales organization is not included, this error will occur.
  Sales Area Configuration: The sales area (which includes sales organization, distribution channel, and division) may not be properly configured or may not exist for the customer.
  Sales Organization Settings: The sales organization may have restrictions or settings that prevent it from processing orders for certain customers.
  Data Inconsistencies: There may be inconsistencies or missing data in the configuration of the sales organization or customer master.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  Verify that the customer is assigned to the correct sales organization. If not, you may need to create or update the customer record to include the relevant sales organization.
  
  
  
  Review Sales Area Configuration:
  
  Ensure that the sales area (sales organization, distribution channel, division) is correctly set up in the system.
  Check if the sales organization is active and properly configured in the relevant organizational structure.
  
  
  
  Adjust Sales Organization Settings:
  
  Review the settings for the sales organization in the configuration (transaction code SPRO).
  Ensure that there are no restrictions or settings that would prevent the sales organization from processing orders for the customer.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider consulting with your SAP support team or checking SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area Data)
  SPRO - Customizing Implementation Guide
  
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on customer master data and sales organization configuration.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to error VB034.
  
  By following these steps, you should be able to identify and resolve the cause of the VB034 error in SAP.