How To Fix VA251 - Preferred follow-up action & not maintained for any follow-up action

VA251 - Overview

• Message type: E = Error

• Message class: VA - Output for CAS Sales Activities

• Message number: 251

• Message text: Preferred follow-up action & not maintained for any follow-up action

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message VA251 - Preferred follow-up action & not maintained for any follow-up action ?

  The SAP error message VA251 indicates that there is no preferred follow-up action maintained for a specific sales document type. This error typically occurs when you are trying to create or process a sales document (like a sales order) and the system cannot determine what the next action should be based on the configuration.
  
  Cause:
  
  Missing Configuration: The primary cause of this error is that the system does not have a preferred follow-up action defined for the sales document type you are working with. This can happen if the configuration for sales document types has not been set up correctly in the system.
  Document Type Issues: The sales document type may not be linked to any follow-up actions in the customizing settings.
  User Role/Authorization: Sometimes, the user may not have the necessary authorizations to perform the follow-up action, leading to this error.
  
  
  Solution:
  To resolve the VA251 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the