How To Fix VA104 - Several addresses have been selected. Use & , & , &

SAP Error Message - Details

• Message type: E = Error

• Message class: VA - Output for CAS Sales Activities

• Message number: 104

• Message text: Several addresses have been selected. Use & , & , &

What causes this issue?

Several addresses have been selected, but only one address at a time
can be used. The system uses the first address to be found. The error
message tells you which address will be used.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VA104 - Several addresses have been selected. Use & , & , & ?

  The SAP error message VA104 ("Several addresses have been selected. Use & , & , &") typically occurs in the Sales and Distribution (SD) module when you are trying to process a sales document (like a sales order) and there are multiple addresses associated with the customer or the transaction. This can happen in scenarios where a customer has multiple shipping addresses or billing addresses.
  Cause:
  
  Multiple Addresses: The customer master data has multiple addresses defined, and the system is unable to determine which one to use for the transaction.
  Incomplete Data: The sales document may not have a specific address selected, leading to ambiguity.
  Configuration Issues: There may be issues with how the customer master data is configured in the system.
  
  Solution:
  
  
  Select an Address: When you encounter this error, you should select one of the addresses provided in the error message. The addresses will be listed as options (e.g., &1, &2, &3). You can do this by:
  
  Clicking on the address option you want to use.
  If you are using a dialog box, you may need to confirm your selection.
  
  
  
  Check Customer Master Data: Review the customer master data to ensure that the addresses are correctly maintained. You can do this by:
  
  Navigating to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  Checking the addresses listed and ensuring they are accurate and complete.
  
  
  
  Default Address Configuration: If you frequently encounter this issue, consider setting a default address for the customer in the customer master data. This can help streamline the process and reduce the chances of ambiguity.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or your organization's SAP support team for further assistance. They may provide insights specific to your configuration or version of SAP.
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area Data)
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to handle multiple addresses in the system to minimize confusion.
  
  By following these steps, you should be able to resolve the VA104 error and continue processing your sales documents effectively.