How To Fix VA079 - Preview only for mails - This message is not a mail message

SAP Error Message - Details

• Message type: E = Error

• Message class: VA - Output for CAS Sales Activities

• Message number: 079

• Message text: Preview only for mails - This message is not a mail message

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VA079 - Preview only for mails - This message is not a mail message ?

  The SAP error message "VA079 Preview only for mails - This message is not a mail message" typically occurs in the context of the SAP Sales and Distribution (SD) module when trying to preview or send a document (like a sales order confirmation or invoice) via email. This error indicates that the system is attempting to preview a document that is not formatted as an email message.
  Cause:
  
  Document Type: The document you are trying to preview may not be configured to be sent as an email. For example, it might be a print document rather than an email document.
  Output Type Configuration: The output type for the document may not be set up correctly to allow email sending. This includes settings in the output determination procedure.
  Missing Email Address: The recipient may not have a valid email address configured in their master data.
  Incorrect Output Medium: The output medium for the document may not be set to email (medium 5).
  
  Solution:
  
  
  Check Output Type Configuration:
  
  Go to the transaction code NACE to check the output type configuration for the relevant application area (e.g., Sales Order, Billing).
  Ensure that the output type you are using is configured to allow email sending. Check the "Medium" field to confirm it is set to "5" (Email).
  
  
  
  Verify Document Type:
  
  Ensure that the document you are trying to send is indeed an email-compatible document. If it is a print document, you may need to change the output type or create a new one that supports email.
  
  
  
  Check Recipient Email Address:
  
  Verify that the customer or recipient has a valid email address in their master data. You can check this in the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  
  
  
  Output Determination Procedure:
  
  Ensure that the output determination procedure is correctly set up to trigger the email output. This includes checking the condition records for the output type.
  
  
  
  Testing:
  
  After making the necessary changes, try to generate the document again and see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  NACE - Output Types Configuration
  XD03 - Display Customer Master
  VD03 - Display Customer Master (Sales Area)
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on output types and email configuration in the Sales and Distribution module.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to email output or the error message VA079.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation, as there may be underlying configuration or system issues that need to be addressed.