How To Fix VA028 - The administrative data for the addresses is currently being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: VA - Output for CAS Sales Activities

• Message number: 028

• Message text: The administrative data for the addresses is currently being processed

What causes this issue?

The address list is currently being processed by another user. When you
save the address block you worked on, the address list management (list
of address blocks) has to be blocked exclusively for you, because a
change needs to be carried out (it must be entered, for example,
whether the address block has be edited manually, and possibly the area
of the address block changes). At the moment, however, another user
also has processed an address block and saved it.

System Response

The system cannot block address management at this time.

How to fix this error?

Please wait, until the changes of the other user have been posted and
then save again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VA028 - The administrative data for the addresses is currently being processed ?

  The SAP error message VA028 ("The administrative data for the addresses is currently being processed") typically occurs in the context of sales and distribution (SD) when there is an issue with the processing of address data in the system. This error can arise due to various reasons, including:
  Causes:
  
  Concurrent Processing: The error often indicates that another user or process is currently updating or processing the address data, which locks the data for other users.
  Database Lock: A database lock might be in place due to a previous transaction that has not yet been completed or has failed.
  Long-running Transactions: If a transaction is taking too long to process, it may lead to this error as the system cannot access the address data until the transaction is complete.
  System Configuration Issues: There may be configuration issues in the SAP system that are causing the address data to be locked or not processed correctly.
  
  Solutions:
  
  Wait and Retry: If the error is due to concurrent processing, waiting for a few moments and then retrying the operation may resolve the issue.
  Check for Locks: Use transaction code SM12 to check for any locks on the address data. If you find locks that are no longer needed, you can release them (ensure you have the necessary authorizations to do this).
  Review Long-running Transactions: Use transaction code SM50 or SM66 to monitor active processes and identify any long-running transactions that may be causing the lock. If necessary, you can terminate these processes (again, ensure you have the necessary authorizations).
  System Logs: Check the system logs (transaction code SM21) for any related error messages that might provide more context on the issue.
  Contact Support: If the issue persists and you cannot identify the cause, it may be necessary to contact your SAP support team or consult SAP Notes for any known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SM50 (for process overview), and SM21 (for system logs) to troubleshoot effectively.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to handle address data properly to minimize the chances of concurrent processing issues.
  
  By following these steps, you should be able to diagnose and resolve the VA028 error in your SAP system.