How To Fix VA004 - Use '1', '2' or '3' to mark the values

SAP Error Message - Details

• Message type: E = Error

• Message class: VA - Output for CAS Sales Activities

• Message number: 004

• Message text: Use '1', '2' or '3' to mark the values

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VA004 - Use '1', '2' or '3' to mark the values ?

  The SAP error message VA004 typically occurs in the context of sales order processing, particularly when dealing with item categories or when trying to mark or unmark items in a sales order. The message indicates that the system expects a specific input value (1, 2, or 3) to proceed with the operation.
  Cause:
  The error message VA004 is triggered when the user attempts to mark or unmark items in a sales order without providing a valid marking option. The valid options usually correspond to:
  
  1: Mark for delivery
  2: Unmark for delivery
  3: Mark for billing
  
  If the user inputs a value other than these options, or if the input is missing, the system will generate this error message.
  Solution:
  To resolve the VA004 error, follow these steps:
  
  
  Check Input Values: Ensure that you are entering one of the valid options (1, 2, or 3) when prompted to mark or unmark items in the sales order.
  
  
  Review Item Status: Verify the current status of the items in the sales order. Make sure that the items are eligible for marking or unmarking based on their current state (e.g., not already marked or delivered).
  
  
  Correct Transaction: If you are using a custom transaction or program, ensure that it is correctly configured to accept the valid input values.
  
  
  Consult Documentation: Refer to SAP documentation or help files for additional context on the specific transaction you are working with, as there may be additional requirements or configurations needed.
  
  
  User Training: If this error is common among users, consider providing training or guidance on how to properly mark or unmark items in sales orders.
  
  
  Related Information:
  
  Transaction Codes: This error may occur in transactions such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform the marking/unmarking actions in the sales order.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.