How To Fix V_OPS_SE_SLS_SC014 - GTIN product substitution is failed

SAP Error Message - Details

• Message type: E = Error

• Message class: V_OPS_SE_SLS_SC -

• Message number: 014

• Message text: GTIN product substitution is failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V_OPS_SE_SLS_SC014 - GTIN product substitution is failed ?

  The SAP error message V_OPS_SE_SLS_SC014 indicates that there is an issue with product substitution related to GTIN (Global Trade Item Number) in the sales and distribution module. This error typically arises when the system is unable to find a suitable substitute product for a given GTIN during sales order processing or when trying to perform a product substitution.
  Causes:
  
  Missing Substitution Data: The product that is being substituted may not have the necessary substitution data configured in the system.
  Incorrect GTIN: The GTIN provided may be incorrect or not recognized in the system.
  Inactive Substitution: The substitution relationship may be inactive or not valid for the current sales order.
  Configuration Issues: There may be issues with the configuration of the product substitution settings in SAP.
  Master Data Issues: The master data for the products involved may be incomplete or incorrect.
  
  Solutions:
  
  
  Check Substitution Configuration:
  
  Go to the transaction code OVD1 (or the relevant transaction for your version) to check the substitution settings.
  Ensure that the substitution relationship is correctly defined and active.
  
  
  
  Verify GTIN:
  
  Confirm that the GTIN being used is correct and exists in the system.
  You can check this in the material master data (transaction code MM03).
  
  
  
  Review Master Data:
  
  Ensure that the master data for both the original product and the substitute product is complete and correctly maintained.
  Check for any missing fields or incorrect entries.
  
  
  
  Check Sales Order:
  
  Review the sales order to ensure that it is correctly set up and that the products involved are valid for substitution.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on product substitution and GTIN handling.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVD1 (Substitution) and MM03 (Material Master).
  SAP Notes: Check for any SAP Notes related to product substitution and GTIN issues that may provide additional insights or patches.
  User Exits and BAdIs: If custom logic is involved, review any user exits or BAdIs that may affect product substitution behavior.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.