How To Fix V_OPS_SE_SLS_SC005 - GTIN product standard ID is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: V_OPS_SE_SLS_SC -

• Message number: 005

• Message text: GTIN product standard ID is unknown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message V_OPS_SE_SLS_SC005 - GTIN product standard ID is unknown ?

  The SAP error message "V_OPS_SE_SLS_SC005 GTIN product standard ID is unknown" typically occurs in the context of sales and distribution processes when the system cannot find a valid Global Trade Item Number (GTIN) for a product. This can happen for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Causes:
  
  Missing GTIN Data: The product in question may not have a GTIN assigned in the material master data.
  Incorrect GTIN Format: The GTIN provided may not conform to the expected format (e.g., it may be too short or too long).
  Inactive or Deleted Material: The material associated with the GTIN may be inactive or deleted in the system.
  Configuration Issues: There may be issues with the configuration settings related to GTIN handling in the SAP system.
  Master Data Issues: The material master data may not be properly maintained, leading to missing or incorrect GTIN information.
  
  Solutions:
  
  
  Check Material Master Data:
  
  Go to the material master record (transaction code MM03) and verify if the GTIN is correctly maintained in the relevant views (e.g., Basic Data, Sales Org Data).
  If the GTIN is missing, you can add it using transaction code MM02.
  
  
  
  Verify GTIN Format:
  
  Ensure that the GTIN follows the correct format (e.g., 8, 12, 13, or 14 digits for GTIN-8, GTIN-12, GTIN-13, and GTIN-14 respectively).
  
  
  
  Check Material Status:
  
  Ensure that the material is active and not marked for deletion. You can check this in the material master data.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to GTIN in the SAP system. This may involve reviewing the settings in the relevant customizing transactions (e.g., SPRO).
  
  
  
  Consult with Master Data Management:
  
  If you are part of a larger organization, consult with the team responsible for master data management to ensure that the GTINs are correctly maintained and updated.
  
  
  
  Testing and Validation:
  
  After making changes, perform a test transaction to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  GTIN: The Global Trade Item Number is a unique identifier for products, used globally to facilitate trade and inventory management.
  Material Master: The material master in SAP contains all the information related to a product, including its GTIN, descriptions, and other relevant data.
  SAP Transactions: Familiarize yourself with relevant SAP transactions such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) for managing material data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.