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Message type: E = Error
Message class: V_O2C - Message Class for O2C
Message number: 018
Message text: Sales document category & is not supported
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V_O2C018
- Sales document category & is not supported ?The SAP error message V_O2C018 indicates that the sales document category specified is not supported in the context of the operation you are trying to perform. This error typically arises in the Sales and Distribution (SD) module when there is an attempt to create or process a sales document (like a sales order) using a category that is not configured or allowed in the system.
Causes:
- Incorrect Sales Document Category: The sales document category you are trying to use may not be defined in the system or may not be valid for the transaction you are attempting.
- Configuration Issues: The sales document category may not be properly configured in the system settings, or it may not be assigned to the relevant sales area.
- User Authorization: The user may not have the necessary authorizations to create or process the specified sales document category.
- Custom Development: If there are custom developments or enhancements in the system, they may inadvertently restrict the use of certain sales document categories.
Solutions:
Check Sales Document Category: Verify that the sales document category you are trying to use is valid and exists in the system. You can check this in the configuration settings under:
- SPRO ? Sales and Distribution ? Sales ? Sales Document ? Define Sales Document Types.
Configuration Review: Ensure that the sales document category is properly configured and assigned to the relevant sales area (Sales Organization, Distribution Channel, Division). You can also check if the category is set up for the specific transaction type you are working with.
User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to create or process the sales document of the specified category.
Consult Documentation: Review any documentation or notes related to the specific sales document category to understand its intended use and any restrictions that may apply.
Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if there are custom developments involved.
Related Information:
VA01
(Create Sales Order), VA02
(Change Sales Order), and VA03
(Display Sales Order) to test the creation and processing of sales documents.By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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