How To Fix V50R021 - Input help for unloading point only possible after entry of ship-to party

SAP Error Message - Details

• Message type: E = Error

• Message class: V50R - Extended Collective Processing for Delivery Creation

• Message number: 021

• Message text: Input help for unloading point only possible after entry of ship-to party

What causes this issue?

You want to have a list of suggested values for the unloading point
displayed without having to enter a ship-to party.

System Response

The system does not support this function.

How to fix this error?

Enter the ship-to parties for which you want to have the unloading
points displayed as selection criteria for the ship-to party.
If you specify a lower limit for the ship-to parties' area and then
call up the input help for the unloading point's lower limit area, you
get the unloading points of the ship-to parties that you specified in
that lower limit.
The same is valid for upper limits.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V50R021 - Input help for unloading point only possible after entry of ship-to party ?

  The SAP error message V50R021 indicates that the system requires the entry of a "ship-to party" before you can access the input help for the unloading point in the sales order or delivery document. This is a common issue in the sales and distribution module of SAP, particularly when dealing with logistics and shipping processes.
  Cause:
  The error occurs because the unloading point is typically associated with the ship-to party in the system. The unloading point is a location where goods are delivered, and it is often linked to specific customer data. If the ship-to party is not specified, the system cannot determine the appropriate unloading point, leading to this error message.
  Solution:
  To resolve this error, follow these steps:
  
  
  Enter Ship-to Party: Ensure that you have entered a valid ship-to party in the sales order or delivery document. This is usually done in the header or item details of the document.
  
  
  Check Customer Master Data: Verify that the customer master data for the ship-to party is correctly maintained. This includes checking that the unloading point is defined in the customer master record.
  
  
  Access Input Help: Once the ship-to party is entered, you should be able to access the input help for the unloading point without encountering the error.
  
  
  Review Configuration: If the issue persists, check the configuration settings in the SAP system related to shipping and customer data. Ensure that the unloading points are properly set up in the system.
  
  
  Consult Documentation: If you are unsure about the steps or need further assistance, refer to SAP documentation or consult with your SAP support team for guidance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VL01N (Create Outbound Delivery) where this error might occur.
  Customer Master Data: The customer master data can be accessed using transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to resolve the V50R021 error and proceed with your sales or delivery processes in SAP.