How To Fix V5023 - The cancellation receipt date comes after the requested cancellation date

SAP Error Message - Details

• Message type: E = Error

• Message class: V5 - Contract processing

• Message number: 023

• Message text: The cancellation receipt date comes after the requested cancellation date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V5023 - The cancellation receipt date comes after the requested cancellation date ?

  The SAP error message V5023, which states "The cancellation receipt date comes after the requested cancellation date," typically occurs in the context of processing returns or cancellations in the SAP system, particularly in the Sales and Distribution (SD) module. This error indicates that there is a mismatch between the dates specified for the cancellation process.
  Cause:
  The error arises when the system detects that the date on which the cancellation receipt is being processed is later than the date that was originally requested for the cancellation. This can happen due to various reasons, such as:
  
  Incorrect Date Entry: The user may have entered the cancellation receipt date incorrectly.
  System Date Issues: The system date may not be synchronized correctly, leading to discrepancies.
  Business Process Flow: The cancellation process may not have been followed correctly, leading to a situation where the receipt date is logically after the requested date.
  
  Solution:
  To resolve the V5023 error, you can take the following steps:
  
  
  Check Dates: Verify the cancellation receipt date and the requested cancellation date. Ensure that the cancellation receipt date is not later than the requested cancellation date.
  
  
  Correct Date Entry: If the dates are incorrect, correct the cancellation receipt date to be on or before the requested cancellation date.
  
  
  Review Business Process: Ensure that the cancellation process is being followed correctly. If there are any deviations in the process, address them accordingly.
  
  
  System Date Check: Ensure that the system date is set correctly. If there are discrepancies, consult your system administrator to correct the system date.
  
  
  Consult Documentation: Review any relevant documentation or guidelines related to the cancellation process in your organization to ensure compliance with the expected procedures.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  Transaction Codes: This error may occur in various transaction codes related to sales order processing, returns, or cancellations, such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VL01N (Create Outbound Delivery).
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  User Training: Ensure that users involved in the cancellation process are adequately trained on the correct procedures and data entry practices to minimize errors.
  
  By following these steps, you should be able to resolve the V5023 error and proceed with the cancellation process in SAP.