How To Fix V4310 - Process the original document in SAP S/4HANA for customer management.

V4310 - Overview

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 310

• Message text: Process the original document in SAP S/4HANA for customer management.

What causes this issue?

This document is a copy of a document from SAP S/4HANA for customer
management. Changes to this document will not be transferred to the
original system and may be overridden by changes in the original system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the desired changes in the original system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V4310 - Process the original document in SAP S/4HANA for customer management. ?

  The SAP error message V4310, which states "Process the original document," typically occurs in the context of customer management and sales order processing in SAP S/4HANA. This error indicates that there is an issue with the original document related to the transaction you are trying to process. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Missing Original Document: The original document (such as a sales order, quotation, or contract) that the system is trying to reference may not exist or may have been deleted.
  Document Status: The original document may be in a status that does not allow further processing (e.g., it may be blocked or completed).
  Data Inconsistency: There may be inconsistencies in the data related to the original document, such as missing or incorrect entries in related tables.
  Authorization Issues: The user may not have the necessary authorizations to access or process the original document.
  
  Configuration Issues: There may