How To Fix V4181 - Customer material &1: The transmitted billing document cannot be used

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 181

• Message text: Customer material &1: The transmitted billing document cannot be used

What causes this issue?

Billing document &V2& referred to in the customer self-billing document
for customer material &V1& does not exist or has been cancelled.

System Response

The system terminates processing of the intermediate document (IDoc).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V4181 - Customer material &1: The transmitted billing document cannot be used ?

  The SAP error message V4181, which states "Customer material &1: The transmitted billing document cannot be used," typically occurs in the context of billing and sales order processing. This error indicates that there is an issue with the billing document that is being processed for a specific customer material.
  Causes:
  
  Inconsistent Data: The billing document may contain data that is inconsistent with the customer material master or sales order data.
  Missing Information: Required fields in the billing document may be missing or incorrectly filled out.
  Status Issues: The billing document may be in a status that does not allow it to be processed (e.g., it may be blocked or not yet released).
  Customer Material Info Record: There may be no valid customer material info record for the combination of customer and material.
  Sales Area Issues: The sales area associated with the billing document may not be valid for the customer or material.
  Document Type Restrictions: The document type of the billing document may not be allowed for the specific customer or material.
  
  Solutions:
  
  Check Data Consistency: Verify that the data in the billing document matches the data in the customer material master and sales order. Ensure that all required fields are filled out correctly.
  Review Customer Material Info Records: Check if there is a valid customer material info record for the customer and material combination. If not, create or update the record as necessary.
  Check Document Status: Ensure that the billing document is in a status that allows it to be processed. If it is blocked, investigate the reason for the block and resolve it.
  Validate Sales Area: Confirm that the sales area associated with the billing document is valid for the customer and material. If necessary, adjust the sales area settings.
  Document Type Verification: Ensure that the document type of the billing document is appropriate for the transaction being processed. If it is not, consider using a different document type.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VF01 (Create Billing Document) to review or modify the relevant documents.
  Debugging: If the issue persists, consider using the SAP debugging tools to trace the error and identify the root cause.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant transaction logs.
  
  By following these steps, you should be able to identify and resolve the cause of the V4181 error in SAP.