How To Fix V4177 - There are deviating conditions: Internal &1 &2, external &3 &4

V4177 - Overview

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 177

• Message text: There are deviating conditions: Internal &1 &2, external &3 &4

What causes this issue?

Condition &V1& that the system determined in pricing, and condition
&V3& sent in by the customer have different values:
Condition &V1& has a value of &V2&
Condition &V3& has a value of &V4&

System Response

The system informs you of the different condition values and continues
processing the intermediate document (IDoc).

How to fix this error?

Check the conditions and request a credit memo for quantity corrections
if necessary.

Error message extract from SAP system. Copyright SAP SE.

V4177 - Details

• The SAP error message V4177 indicates that there are discrepancies between internal and external conditions in a pricing scenario. This typically occurs in the context of sales and distribution (SD) when the system detects that the conditions applied to a sales document do not match the expected values based on the pricing procedure or condition records.
  
  Cause:
  The error can arise due to several reasons, including:
  
  
  Condition Records Mismatch: The condition records in the system may not be correctly maintained or may not match the expected values for the specific customer, material, or sales area.
  
  
  Pricing Procedure Issues: The pricing procedure assigned to the sales document may not be set up correctly, leading to inconsistencies in how conditions are applied.
  
  
  Manual Changes: If manual changes are made to the pricing conditions in the sales document, they may not align with the system's expected values.
  
  
  Data Inconsistencies: There may be inconsistencies in master data (e.g., customer master,