How To Fix V4177 - There are deviating conditions: Internal &1 &2, external &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 177

• Message text: There are deviating conditions: Internal &1 &2, external &3 &4

What causes this issue?

Condition &V1& that the system determined in pricing, and condition
&V3& sent in by the customer have different values:
Condition &V1& has a value of &V2&
Condition &V3& has a value of &V4&

System Response

The system informs you of the different condition values and continues
processing the intermediate document (IDoc).

How to fix this error?

Check the conditions and request a credit memo for quantity corrections
if necessary.

Error message extract from SAP system. Copyright SAP SE.