How To Fix V4177 - There are deviating conditions: Internal &1 &2, external &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 177

• Message text: There are deviating conditions: Internal &1 &2, external &3 &4

What causes this issue?

Condition &V1& that the system determined in pricing, and condition
&V3& sent in by the customer have different values:
Condition &V1& has a value of &V2&
Condition &V3& has a value of &V4&

System Response

The system informs you of the different condition values and continues
processing the intermediate document (IDoc).

How to fix this error?

Check the conditions and request a credit memo for quantity corrections
if necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V4177 - There are deviating conditions: Internal &1 &2, external &3 &4 ?

  The SAP error message V4177 indicates that there are discrepancies between internal and external conditions in a pricing scenario. This typically occurs in the context of sales and distribution (SD) when the system detects that the conditions applied to a sales document do not match the expected values based on the pricing procedure or condition records.
  Cause:
  The error can arise due to several reasons, including:
  
  
  Condition Records Mismatch: The condition records in the system may not be correctly maintained or may not match the expected values for the specific customer, material, or sales area.
  
  
  Pricing Procedure Issues: The pricing procedure assigned to the sales document may not be set up correctly, leading to inconsistencies in how conditions are applied.
  
  
  Manual Changes: If manual changes are made to the pricing conditions in the sales document, they may not align with the system's expected values.
  
  
  Data Inconsistencies: There may be inconsistencies in master data (e.g., customer master, material master) that affect pricing.
  
  
  Custom Logic: If there are custom enhancements or user exits that manipulate pricing conditions, they may introduce discrepancies.
  
  
  Solution:
  To resolve the V4177 error, you can take the following steps:
  
  
  Check Condition Records: Verify that the condition records for the relevant pricing conditions are correctly maintained. Use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to review and adjust the records.
  
  
  Review Pricing Procedure: Ensure that the pricing procedure assigned to the sales document is appropriate and that all necessary condition types are included. You can check this in the configuration settings under SPRO -> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.
  
  
  Analyze Sales Document: Look at the specific sales document that triggered the error. Check the pricing conditions and see if any manual changes were made that could have caused the discrepancy.
  
  
  Check Master Data: Review the customer and material master data to ensure that they are correctly set up and that there are no inconsistencies.
  
  
  Debug Custom Logic: If there are any custom enhancements or user exits that affect pricing, review the code to ensure it is functioning as intended and not causing discrepancies.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or updates that may address this specific error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (Display Condition), and VA01 (Create Sales Order) to navigate through pricing conditions and sales documents.
  SAP Documentation: Refer to SAP Help documentation for detailed information on pricing procedures and condition types.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the V4177 error in your SAP system.