How To Fix V4147 - Cumulative quantity received by customer does not match delivery order

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 147

• Message text: Cumulative quantity received by customer does not match delivery order

Self-Explanatory Message

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• What is the cause and solution for SAP error message V4147 - Cumulative quantity received by customer does not match delivery order ?

  The SAP error message V4147, which states "Cumulative quantity received by customer does not match delivery order," typically occurs in the context of sales and distribution (SD) when there is a discrepancy between the quantities that have been delivered to a customer and the quantities that have been recorded in the system.
  Cause:
  
  
  Quantity Mismatch: The cumulative quantity of goods received by the customer (as recorded in the system) does not match the quantity specified in the delivery order. This can happen due to:
  
  Partial deliveries that were not properly recorded.
  Returns or adjustments that were not updated in the system.
  Manual entry errors during the delivery or invoicing process.
  Changes in the delivery order that were not reflected in the cumulative records.
  
  
  
  Delivery Order Changes: If the delivery order was modified after the initial delivery was made, it may lead to inconsistencies in the recorded quantities.
  
  
  System Configuration Issues: There may be issues with how the system is configured to handle cumulative quantities, especially if there are customizations or specific business rules in place.
  
  
  Solution:
  
  
  Check Delivery Documents: Review the delivery documents associated with the sales order to ensure that all deliveries have been recorded correctly. Look for any partial deliveries or returns that may not have been accounted for.
  
  
  Verify Cumulative Quantities: Use transaction codes like VL03N (Display Outbound Delivery) to check the cumulative quantities received by the customer. Compare these with the quantities in the delivery order.
  
  
  Adjust Quantities: If discrepancies are found, you may need to adjust the quantities in the system. This could involve:
  
  Creating a new delivery for any missing quantities.
  Adjusting the sales order or delivery order to reflect the correct quantities.
  Processing any returns or adjustments that were not previously recorded.
  
  
  
  Consult with Business Users: Engage with the relevant business users to understand the context of the deliveries and any changes that may have occurred. This can help clarify why the mismatch exists.
  
  
  System Configuration Review: If the issue persists, it may be necessary to review the system configuration related to delivery processing and cumulative quantities. This may involve working with your SAP Basis or technical team.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery).
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address known issues.
  Documentation: Review SAP documentation or user manuals related to sales and distribution processes for best practices in managing deliveries and cumulative quantities.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.