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Message type: E = Error
Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)
Message number: 128
Message text: Enter the serial number
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V4128
- Enter the serial number ?The SAP error message V4128, which states "Enter the serial number," typically occurs in the context of handling materials that are serialized in the SAP system. This error indicates that the system requires a serial number to be entered for a specific item, but it has not been provided.
Cause:
- Missing Serial Number: The most common cause of this error is that the user has not entered a serial number for a material that requires one.
- Configuration Issues: The material may be configured in such a way that it mandates a serial number for transactions (e.g., sales orders, deliveries, or inventory management).
- Transaction Type: The specific transaction being performed may require a serial number, and the system is enforcing this requirement.
Solution:
- Enter Serial Number: The simplest solution is to ensure that you enter a valid serial number for the item in question. This can usually be done in the relevant field of the transaction screen.
- Check Material Master Data: Verify the material master data to ensure that the serial number management is correctly configured. You can check this in the material master under the "Sales" or "Inventory Management" views.
- Review Transaction Settings: If you are consistently encountering this error for certain transactions, review the transaction settings to ensure that they align with your business processes.
- User Training: Ensure that users are trained on the importance of entering serial numbers for serialized materials and understand how to do so in the system.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling serialized materials in your version of SAP.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.
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