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Message type: E = Error
Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)
Message number: 107
Message text: There are more items in delivery &1 than in the credit advice
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V4107
- There are more items in delivery &1 than in the credit advice ?The SAP error message V4107 indicates that there is a discrepancy between the number of items in a delivery and the number of items in the associated credit advice. This typically occurs during the process of creating a credit memo or when processing returns, where the system expects the quantities in the delivery to match those in the credit advice.
Cause:
- Quantity Mismatch: The most common cause is that the quantity of items in the delivery document exceeds the quantity specified in the credit advice.
- Incorrect Document Reference: The credit advice may not be correctly referencing the delivery document, leading to mismatched quantities.
- Manual Adjustments: If manual changes were made to either the delivery or the credit advice, it could lead to inconsistencies.
- Incomplete Processing: The delivery might not have been fully processed or updated in the system, leading to discrepancies.
Solution:
Check Delivery and Credit Advice: Review both the delivery document and the credit advice to ensure that the quantities match. You can do this by:
- Navigating to the delivery document in SAP and checking the item details.
- Checking the credit advice to see the quantities that were entered.
Adjust Quantities: If there is a mismatch, you may need to adjust the quantities in either the delivery or the credit advice to ensure they match. This can involve:
- Modifying the credit memo to reflect the correct quantities.
- Adjusting the delivery if it was incorrectly processed.
Recreate Documents: If the documents are significantly out of sync, it may be easier to cancel the existing credit advice and create a new one that accurately reflects the delivery.
Consult with SAP Support: If the issue persists or if you are unsure about making changes, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further guidance.
Related Information:
VL03N
(Display Outbound Delivery) and VF03
(Display Billing Document) to view the relevant documents.By following these steps, you should be able to resolve the V4107 error and ensure that your delivery and credit advice documents are consistent.
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