How To Fix V4104 - Clearing values <> credit advice for item &2 in the delivery note

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 104

• Message text: Clearing values <> credit advice for item &2 in the delivery note

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message V4104 - Clearing values <> credit advice for item &2 in the delivery note ?

  The SAP error message V4104 indicates that there is a discrepancy between the clearing values and the credit advice for a specific item in a delivery note. This error typically arises in the context of billing and invoicing processes, particularly when dealing with credit memos or adjustments.
  Cause:
  
  Mismatch in Values: The clearing values (the amounts that are supposed to be cleared) do not match the credit advice values (the amounts that are being credited) for the specified item in the delivery note.
  Incorrect Configuration: There may be issues with the configuration of the billing document or the pricing procedure that leads to inconsistencies.
  Data Entry Errors: Manual entry errors during the creation of the delivery note or credit memo can lead to discrepancies.
  Incomplete Document Flow: If the document flow is not complete (e.g., if the delivery note has not been fully processed), it can lead to this error.
  
  Solution:
  
  Check Document Values: Review the delivery note and the associated credit advice to ensure that the values match. Look for any discrepancies in the amounts.
  Review Configuration: Check the configuration settings for billing and pricing procedures in the SAP system. Ensure that they are set up correctly to handle credit memos and adjustments.
  Correct Data Entry: If there are manual entries involved, verify that the data has been entered correctly. Make any necessary corrections.
  Complete Document Flow: Ensure that all related documents (e.g., delivery, billing documents) are processed correctly and that there are no missing steps in the document flow.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases updates that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), or VF03 (Display Billing Document) to review and correct the billing documents.
  Debugging: If the issue persists, consider debugging the process to identify where the mismatch is occurring.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant document numbers.
  
  By following these steps, you should be able to identify and resolve the cause of the V4104 error in SAP.