How To Fix V3039 - Choose at least one contact person

SAP Error Message - Details

• Message type: E = Error

• Message class: V3 - Maintain Sales Activities

• Message number: 039

• Message text: Choose at least one contact person

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message V3039 - Choose at least one contact person ?

  The SAP error message V3039, which states "Choose at least one contact person," typically occurs in the context of sales and distribution (SD) processes, particularly when creating or modifying customer master data, sales orders, or other related documents where contact persons are required.
  Cause:
  The error arises when a user attempts to save a document or transaction that requires at least one contact person to be assigned, but none has been selected. This is often a mandatory field in the relevant configuration or business process.
  Solution:
  To resolve the V3039 error, follow these steps:
  
  
  Identify the Contact Person Field: Navigate to the section of the transaction where contact persons are specified. This could be in the customer master data, sales order, or any other relevant document.
  
  
  Select a Contact Person: If there are existing contact persons, ensure that at least one is selected. If no contact persons are available, you may need to create a new contact person.
  
  
  Create a New Contact Person:
  
  If you need to add a new contact person, you can usually do this directly in the transaction or through the customer master data.
  Fill in the required fields such as name, phone number, email, etc.
  
  
  
  Save the Document: After selecting or adding a contact person, try saving the document again.
  
  
  Related Information:
  
  
  Configuration: The requirement for contact persons can be configured in the SAP system. If this is a frequent issue, it may be worth reviewing the configuration settings in the relevant modules (e.g., SD or CRM) to see if adjustments can be made.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary permissions to view and select contact persons. Sometimes, authorization issues can prevent users from accessing certain data.
  
  
  Documentation and Help: Refer to SAP documentation or help resources for more detailed guidance on managing contact persons in your specific version of SAP.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  By ensuring that at least one contact person is selected, you should be able to resolve the V3039 error and proceed with your transaction.