How To Fix V3015 - Sales activity outcome & is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: V3 - Maintain Sales Activities

• Message number: 015

• Message text: Sales activity outcome & is not defined

What causes this issue?

The specified activity outcome &V1& is not allowed.
INCLUDE 'NA_NO_PROCESSING_2' OBJECT DOKU ID TX LANGUAGE E
INCLUDE 'NA_CHECK_ENTRY' OBJECT DOKU ID TX LANGUAGE E
DEFINE &FELDNAME& = '<LS>Activity outcome</>'
INCLUDE 'NA_POSSIBLE_ENTRY' OBJECT DOKU ID TX LANGUAGE E
DEFINE &ANLEGEOBJEKT& = 'activity outcomes'
INCLUDE 'NA_CREATE_CHANGE' OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V3015 - Sales activity outcome & is not defined ?

  The SAP error message V3015, which states "Sales activity outcome & is not defined," typically occurs in the context of sales activities within the SAP Customer Relationship Management (CRM) module. This error indicates that the system is trying to reference a sales activity outcome that has not been defined in the system.
  Cause:
  
  Missing Configuration: The specific sales activity outcome that is being referenced in the transaction or process is not defined in the system.
  Incorrect Data Entry: There may be a typo or incorrect entry in the sales activity outcome field.
  Custom Development: If there are custom developments or enhancements, they may be referencing an outcome that is not properly configured.
  
  Solution:
  
  
  Define the Sales Activity Outcome:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to Sales and Distribution -> Sales Activities -> Define Sales Activity Outcomes.
  Check if the outcome in question is listed. If not, you will need to create it.
  Ensure that all necessary fields are filled out correctly when defining the new outcome.
  
  
  
  Check for Typos:
  
  Review the entry where the error occurred to ensure that the sales activity outcome is spelled correctly and matches the defined outcomes in the system.
  
  
  
  Review Custom Code:
  
  If there are any custom developments, review the code to ensure that it is referencing valid and defined sales activity outcomes.
  
  
  
  Consult Documentation:
  
  If you are unsure about the required outcomes, consult the documentation or guidelines provided by your organization regarding sales activities.
  
  
  
  Testing:
  
  After making changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO to access the IMG or CRMD_ORDER to manage sales activities.
  User Roles: Ensure that you have the necessary authorizations to make changes in the configuration.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the V3015 error and ensure that your sales activity outcomes are properly defined and utilized within the SAP system.