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How To Fix V2432 - Item &1: Cancellation not possible. Down payment request already created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: V2 - Kopierfunktionen der Verkaufsbelegbearbeitung

  • Message number: 432

  • Message text: Item &1: Cancellation not possible. Down payment request already created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message V2432 - Item &1: Cancellation not possible. Down payment request already created ?

    The SAP error message V2432 indicates that a cancellation of a sales document item is not possible because a down payment request has already been created for that item. This typically occurs in the context of sales and distribution (SD) processes where down payments are involved.

    Cause:

    The error arises due to the following reasons:

    1. Down Payment Request Exists: A down payment request has been created for the item in question, which prevents the cancellation of the item.
    2. Document Status: The status of the sales document may not allow for cancellations if there are associated financial transactions (like down payments) that need to be settled first.
    3. Business Rules: Company policies or configurations in SAP may restrict the cancellation of items that have pending financial obligations.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Down Payment Request:

      • Navigate to the down payment request associated with the item. You can do this by checking the sales order or related documents.
      • If the down payment request is no longer needed, you may consider canceling or deleting it.
    2. Cancel Down Payment Request:

      • If the down payment request is valid and should remain, you may need to process the down payment before attempting to cancel the item.
      • If you decide to cancel the down payment request, ensure that it is permissible according to your business processes.
    3. Review Document Flow:

      • Check the document flow of the sales order to understand the dependencies and relationships between the sales order, down payment request, and any other related documents.
    4. Consult with Finance Team:

      • If you are unsure about the implications of canceling the down payment request, consult with your finance or accounting team to ensure compliance with financial policies.
    5. SAP Notes and Support:

      • If the issue persists or if you need further assistance, consider checking SAP Notes for any known issues or patches related to this error message.
      • You can also reach out to SAP support for more detailed troubleshooting.

    Related Information:

    • Transaction Codes: You may use transaction codes like VA03 (Display Sales Order) to view the sales order and its details, and FBL5N (Customer Line Item Display) to check for any related financial transactions.
    • Document Types: Familiarize yourself with the document types involved in your sales process, as they may have specific rules regarding cancellations and down payments.
    • Configuration Settings: Review the configuration settings in the SAP system related to down payments and sales order processing to ensure they align with your business requirements.

    By following these steps, you should be able to address the V2432 error and proceed with your sales order processing.

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