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How To Fix V2004 - Copying from sales document type &1 to &2 is not supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: V2 - Kopierfunktionen der Verkaufsbelegbearbeitung

  • Message number: 004

  • Message text: Copying from sales document type &1 to &2 is not supported

  • Show details Hide details
  • What causes this issue?

    According to the rules defined in copying control copying &V1& to &V2&
    is not allowed.
    INCLUDE 'NA_NO_PROCESSING_2' OBJECT DOKU ID TX LANGUAGE E
    INCLUDE 'NA_CHECK_ENTRY' OBJECT DOKU ID TX LANGUAGE E
    If you want copying &V1& to &V2& to be allowed, you must add to the
    entries in copying control.
    INCLUDE 'NA_CUST_MAINTAIN' OBJECT DOKU ID TX LANGUAGE E

    <ds:TRAN.OVV0>Proceed</>
    ENDIF

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message V2004 - Copying from sales document type &1 to &2 is not supported ?

    The SAP error message V2004, which states "Copying from sales document type &1 to &2 is not supported," typically occurs when there is an attempt to copy data from one sales document type to another that is not allowed by the system configuration. This can happen in various scenarios, such as when creating a sales order from a quotation or when trying to copy data between different sales document types that are not configured to allow such operations.

    Causes:

    1. Incompatible Document Types: The source and target sales document types are not compatible for copying. For example, you might be trying to copy from a quotation to a sales order, but the system is not set up to allow this.
    2. Configuration Settings: The copying control settings in the SAP system may not be configured to allow copying between the specified document types.
    3. Missing Customization: The necessary customization for copying data between the two document types may not have been set up in the system.
    4. Document Type Restrictions: Certain document types may have restrictions that prevent copying due to business rules or processes.

    Solutions:

    1. Check Copying Control:

      • Go to the transaction code VOTXN (or VOT2 for sales document types) to check the copying control settings between the two document types. Ensure that the source document type is allowed to copy to the target document type.
      • If necessary, create or modify the copying control settings to allow the desired copying action.
    2. Review Document Type Configuration:

      • Ensure that both document types are correctly configured in the system. This includes checking the settings for item categories, schedule line categories, and other related configurations.
    3. Consult Documentation:

      • Review SAP documentation or help resources to understand the specific rules and configurations for the sales document types you are working with.
    4. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to perform the copying action. Sometimes, restrictions can be due to user roles and permissions.
    5. Contact SAP Support:

      • If the issue persists and you cannot find a solution, consider reaching out to SAP support for assistance. They can provide guidance based on the specific configuration of your system.

    Related Information:

    • Transaction Codes:
      • VOTXN - Copying Control for Sales Documents
      • VOT2 - Maintain Copying Control
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
    • Documentation: Review the SAP Help Portal for detailed information on sales document types and copying controls.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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