How To Fix V1E021 - Order reason &1 &2 not maintained for order type &3 and sales org &4.

SAP Error Message - Details

• Message type: E = Error

• Message class: V1E - Sales Document Processing Extension

• Message number: 021

• Message text: Order reason &1 &2 not maintained for order type &3 and sales org &4.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V1E021 - Order reason &1 &2 not maintained for order type &3 and sales org &4. ?

  The SAP error message V1E021 indicates that there is a missing configuration for the order reason in the context of a specific order type and sales organization. This error typically arises when trying to create or process a sales order in SAP, and it suggests that the system cannot find the necessary settings for the specified order reason.
  Cause:
  The error occurs due to one of the following reasons:
  
  Missing Configuration: The order reason specified in the sales order is not maintained for the given order type and sales organization in the system.
  Incorrect Order Reason: The order reason being used may not be valid for the specified combination of order type and sales organization.
  Custom Development: If there are custom developments or enhancements, they might not be handling the order reasons correctly.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Order Reason Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Sales and Distribution > Sales > Sales Document > Sales Document Header > Define Order Reasons.
  Ensure that the order reason you are trying to use is maintained for the specific order type and sales organization.
  
  
  
  Maintain Order Reason:
  
  If the order reason is not maintained, you will need to add it. Create a new entry for the order reason, specifying the relevant order type and sales organization.
  
  
  
  Verify Sales Order Type:
  
  Ensure that the sales order type you are using is correct and that it is configured properly in the system.
  
  
  
  Check User Input:
  
  Verify that the user is entering the correct order reason in the sales order. Sometimes, a simple typo or incorrect selection can lead to this error.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct configuration, consult the SAP documentation or your organization's SAP support team for guidance.
  
  
  
  Testing:
  
  After making the necessary changes, test the creation of the sales order again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OVAK (for maintaining order reasons) and VA01 (to create sales orders) to navigate directly to the relevant areas in SAP.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Roles: Ensure that the user has the necessary authorizations to create or modify sales orders and related configurations.
  
  By following these steps, you should be able to resolve the V1E021 error and successfully process your sales orders.